MÉTODO DELPHI APLICADO EM PESQUISAS DE GESTÃO DE PROJETOS: UMA PESPECTIVA ALÉM DO CONSENSO

Tainá Alves dos Santos, Cristiane Drebes Pedron

Resumen


O método Delphi envolve a aplicação de múltiplas rodadas de questionários para obter opiniões de especialistas para previsão e análise científica de longo prazo. O uso desta técnica permite opiniões convergentes e divergentes dos participantes sobre um problema complexo através de várias rodadas de questionários e feedbacks entre eles, sendo considerada uma ferramenta válida para apoiar a área de gestão de projetos na resolução de problemas. O objetivo deste artigo é analisar como o método Delphi tem sido utilizado em estudos de gestão de projetos, além de apresentar o seu histórico, conceito, aplicação e possíveis variações de aplicação metodológica. Optou-se por uma abordagem de estudo qualitativo a partir do desenvolvimento da revisão sistemática da literatura, fazendo uso de publicações disponíveis nas bases de dados ISI Web of Science e Scopus. A amostra utilizada foi constituída de 16 artigos que tratam da utilização do método Delphi em estudos de gerenciamento de projetos. Buscou-se analisar as características destas pesquisas para responder a questão de pesquisa proposta. Embora tenha sido sugerida a utilização de protocolos para aplicação do método, poucos artigos seguiram a recomendação. Espera-se que a efetiva compreensão do método norteie a utilização em pesquisas científicas na área da gestão de projetos.


Palabras clave


Método Delphi; Gestão de projetos; Consenso; Metodologia de pesquisa.

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Referencias


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